Indiana Bankers Association

2012 Branch Management Series (Indy)

Wed, 01 Feb 2012

Click here for a Printable Brochure.

Program Overview
While banks are constantly exploring other avenues for meeting the customers’ needs and delivering services, the Branch Network continues to remain the cornerstone of community banking. “People bank with people!”

The goal is to keep your customers happy, maintain their loyalty, & expand their banking relationships. Today's Branch Manager, the one who can set the stage for the success of
their branch, is faced with more challenges and opportunities than ever before. Your Branch Managers can be the catalyst for keeping your customers happy, satisfied and coming back to your bank for their financial needs.

Have you created an effective plan for your branch management team? This updated series of workshops has been developed to focus on the critical success elements of managing and leading a successful sales and service-oriented team. Each of the fast-paced, four sessions has been designed as stand-alone in content with a specific focus to each session. These workshops will be packaged full of checklists, job aids, case studies, examples, and "real world" situations which provide current, proven solutions for managing a successful branch.

Key Elements of the Series

Determine Individual Leadership and Management Skills and Styles
Implement, Refine, and “Work” a Branch Business Plan
Ensure Regulatory and Operational Efficiencies
Lead and Improve Sales and Service Excellence Results
Increase Deposit and Loan Growth
Explore Proven Sales, Service, and Relationship Building Skills and Tools
Motivate and Boost Employee and Team Productivity
Manage Challenging Situations with Team Members and Customers
Strengthen Communication and Day-to-Day Effectiveness
Improve Time Management and Reduce Stress
Determine Critical Branch “Best Practices”

Branch Management Certification Overview
Indiana Bankers Association is proud to offer the Branch Management Certification program. The workshops do not have to be taken in sequence in order to receive a certification. The four workshop sessions may also be completed as stand-alone sessions.

The benefits of this certification process include:

An investment in developing “best practices” for your bank’s branch network.
An educational resource for training and career development.
Recognition and opportunities for branch managers by completing these sessions.
A foundation builder for banking schools.
A commitment to successful, profitable, efficient and effective branches.

What is the Process for Certification?
This is a comprehensive training program that focuses on three key components:
1. Completion of all four workshops in the Branch Manager Series.
2. Successful completion of assignments after each of the four workshops.
3. Annually attending one IBA workshop to re-certify each year.

Instructor
Dianne Barton is the Founder & President of Performance Solutions, Inc., a training and consulting company that specializes in providing solutions to the key challenges facing community banks today in attracting, selling & servicing their customers. As a former banker, her service, which includes a broad scope including strategic planning, leadership and management development, regulatory & compliance implementations, retail growth strategies, and sales & service culture development, is recognized as “real world solutions” by both regional banks and community banks.

Dianne’s training programs are designed to “close the gap” between the bank’s needs and employees’ skills. A philosophy of experiential learning and participant involvement in training led to the development of her “TELL-SHOW-DO” training method that is skill based rather than theory based. The training limits lecture discussions to a maximum of 7-9 minutes, relying on an active “hands on” approach by the participants.

Dates & Locations
Tuesday, January 31, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednesday, February 1, 2012 (IBA, Indianapolis

Tuesday, April 24, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednseday, April 25, 2012 (IBA, Indianapolis)

Tuesday, August 21, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednesday, August 22, 2012 (IBA, Indianapolis)

Tuesday, November 7, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednesday, November 8, 2012 (IBA, Indianapolis)

Sessions will be held at the IBA Center for Professional Development on the west side at 6925 Parkdale Place, Indianapolis, IN 46254 and at the Fort Wayne Marriott, located at 305 E. Washington Center Road, Fort Wayne, IN 46825.

Quarterly Sessions
Workshop 1: The Branch Manager as Regulatory and Operational Leader
January 31, Fort Wayne February 1, Indianapolis

Workshop 1 focuses on developing "The Manager as the Leader" of the team. Managers learn the different techniques needed to motivate the team during an increasing regulated environment. We explore the “nuts & bolts” of key regulations impacting the branches & how to ensure regulatory adherence while taking care of the customer.

The Critical Roles and Responsibilities of Today’s Branch Manager
Building the Branch Plan
Ensuring Security, Compliance and Key Deposit Regulatory Adherence
Getting the Right Person in the Right Seat - Recruiting a Winning Team
Employee On-boarding - First 90 Days
Developing Performance Expectations for the Branch
Understanding Today's Workforce of Different Generations
"Branch Best Practices"

Workshop 2: Leading Sales and Service Excellence
April 24, Fort Wayne April 25, Indianapolis

Workshop 2 focuses on “The Manager's Role in Building & Leading an Effective Sales & Service Organization." Managers learn to plan & direct the team toward providing exceptional service and meeting the Branch’s goals. The participants will learn:

Developing the Branch Plan
Understanding Today’s Customer Experience
Leading the Sales & Service Excellence Efforts – Proven Tips, Tools, & Techniques
Maximizing Your Bank’s Competitive Value Edge
Developing Sales & Service Standards and Expectations
Conducting Successful Service and Sales Meetings
Increasing Cross Selling and Cross Tellering
Maximizing Customer Relationships – Bankers in Action
Making Business Development Calls
Monitoring and Tracking Tools while Rewarding Results
“Branch Best Practices”

Workshop 3: Developing a Winning Team
August 21, Fort Wayne August 22, Indianapolis

Workshop 3 focuses on building the branch team. Managers learn proven ways to motivate & challenge their teams to exceptional performance. We build on Coaching Skills by assessing individual leadership & management styles as well as team building techniques. The participants will learn:

Delivering the Branch Plan
Understanding Your Management and Leadership Style
Defining the Performance Management Process for the Branch
Relationship Management - Team Building Skills
Finding More Time – Time Management Skills
The Manager as Coach and Leader
Using Effective Delegation to Build Team
Implementing the 3 C’s to Excellence –plus one more
Exploring the Top 10 Tips for Motivating Employees and Keeping Them Motivated
"Branch Best Practices"

Workshop 4: Maintaining Superior Team Performance
November 7, Fort Wayne November 8, Indianapolis

Workshop 4 focuses on maintaining superior performance. Managers learn to evaluate individual performance, build performance standards that blend with corporate strategic objectives. We explore how to keep a team motivated and focused on achieving organizational goals. The participants will learn:

Exceeding the Business Plan
Conducting Performance Reviews – The Good, the Bad, and the Ugly
Communicating as a Leader – Styles and Skills Make the Difference
Understanding Today's Workforce of Different Generations
Getting the Best from Team – Accountability and Change Skills
Conducting Effective Team Meetings
Understanding the Challenges Facing the Financial Work Force of Today

Target Audience
They are designed for Retail Managers, Branch Managers, Assistant Managers, Branch Manager Candidates and anyone responsible for the direction and development of a retail branch. These sessions can be completed in a series or as stand alone sessions.

Fees
The following fees include the program, materials, lunch and refreshments:

IBA Members                                   Non Members
$850 Full Program                            $1,700 Full Program
$225 Each Individual Session           $450    Each Individual Session

As of Jan. 1, 1994, only 50 percent of business food and beverage can be deducted. For tax purposes the cost of food and beverage for this program is $25.

The Agenda
8:30 a.m. Registration
9:00 a.m. Program begins
12:00 noon Lunch (included)
1:00 p.m. Program resumes
4:00 p.m. Program adjourns

Location
IBA Center for Professional Development
6925 Parkdale Place
Indianapolis, IN 46254
Phone: (317) 387-9380

The IBA Center for Professional Development is located on the westside of Indianapolis just off of I-465. From I-465 take the 38th Street West Exit (Exit 17). When you exit go west on 38th street. Turn north/right onto Eagle Creek Parkway and then east/right onto Parkdale Place. Our address is 6925 Parkdale Place, Indianapolis, IN 46254. Click here for a map and a list of local hotels. Dress is business casual.

Confirmation/Cancellation
Everyone who registers online will receive an e-mail confirmation after the registration is submitted. Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations or absences which occur on the day of the program. Substitutions are welcome at any time.

Branch Management Series - Session 1: The Branch Manager as Regulaory and Operational Leader

Wed, 01 Feb 2012

Branch Management Series - Session 1: The Branch Manager as Regulatory & Operational Leader

Click here for a pdf brochure

Program Overview
Workshop I focuses on developing "The Manager as the Leader" of the team. Manages learn the different techniques needed to motivate the team during an increasing regulated environment. We explore the “nuts and bolts” of key regulations impacting the branches and how to ensure regulatory adherence while taking care of the customer.

Seminar Topics

The Critical Roles and Responsibilities of Today’s Branch Manager
Building the Branch Plan
Ensuring Security, Compliance and Key Deposit Regulatory Adherence
- Regulation BB - Community Reinvestment Act
- Regulation CC - Expedited Funds Availability Act
- Regulation DD - Truth in Savings Act
- Regulation GG - Unlawful Internet Gambling Enforcement Act
- Regulation D - Reserve Requirements of Depository Institutions
- Regulation E - Electronic Funds Transfer Act
- Bank Secrecy Act
- USA Patriot Act
- 2012 Update on Dodd Frank Act’s Impact on Retail Banking
Getting the Right Person in the Right Seat - Recruiting a Winning Team
Employee Onboarding - First 90 Days
Developing Performance Expectations for the Branch
Understanding Today's Workforce of Different Generations
"Branch Best Practices"

Who Should Attend
This seminar is designed for Retail Managers, Branch Managers, Assistant Branch Managers, Branch Manager Candidates and anyone responsible for the direction and development of a retail branch. You can attend the series or each session will also be a stand alone program.

Meet Your Presenter
The Branch Manager Certification Series is presented by Performance Solutions, Inc., a training and consulting company that specializes in providing solutions to the key challenges facing community banks today in attracting, selling and servicing their customers.

Dianne Barton is the Founder and President of Performance Solutions, Inc. As a former banker, her service, which includes a broad scope including strategic planning, leadership and management development, regulatory and compliance implementations, retail growth strategies, and sales and service culture development, is recognized as “real world solutions” by both regional banks and community banks.

Before starting Performance Solutions in 1983, she held senior positions with Bank South Corporation, the Internal Revenue Service, and the John H. Harland Company, where she introduced the highly acclaimed Officer Call Program.

Dianne is a graduate of Georgia State University and is on the faculty of the Midwest School for Community Bankers and state Community Banking Schools. She is a past member of the American Society of Training and Development, and the National and State Speakers Associations.

Upcoming Sessions
Session 2: Leading Sales & Service Excellence
Tuesday, April 24, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednseday, April 25, 2012 (IBA, Indianapolis)

Session 3: Developing a Winning Team
Tuesday, August 21, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednesday, August 22, 2012 (IBA, Indianapolis)

Session 4: Mainaining Superior Team Performance
Tuesday, November 7, 2012 (Fort Wayne Marriott, Fort Wayne)
Wednesday, November 8, 2012 (IBA, Indianapolis)

Fees
The following fees include the program, materials, lunch and refreshments:

As of Jan. 1, 1994, only 50 percent of business food and beverage can be deducted. For tax purposes the cost of food and beverage for this program is $25.

IBA Members                                   Non Members
$850 Full Program                            $1,700 Full Program
$225 Each Individual Session         $450    Each Individual Session

The Agenda
8:30 a.m. Registration & Continental Breakfast
9:00 a.m. Program begins
12:00 noon Lunch (included)
1:00 p.m. Program resumes
4:00 p.m. Program adjourn

Location
IBA Center for Professional Development
6925 Parkdale Place
Indianapolis, IN 46254

The IBA Center for Professional Development is located on the westside of Indianapolis just off of I-465. From I-465 take the 38th Street West Exit (Exit 17). When you exit go west on 38th street. Turn north/right onto Eagle Creek Parkway and then east/right onto Parkdale Place. Our address is 6925 Parkdale Place, Indianapolis, IN 46254. Click here for a map and a list of local hotels. Dress is business casual.

2012 Deposit Compliance Fundamentals (Fort Wayne)

Wed, 01 Feb 2012

2012 Deposit Compliance Fundamentals

Click here for a PDF registration brochure.

Program Overview
The “Getting acquainted” and “keeping up” are the most common training goals for compliance and operations personnel. Deposit side compliance responsibilities continue to grow with new laws aimed at consumer protection. Even more frequently than new laws are issued, the implementing regulations or official commentaries of existing laws are revised.

Financial institution personnel who are new to “compliance” often look for a place to start, an introduction to the major issues. Also, those who are experienced acknowledge their need for an annual review of compliance requirements. This program meets both those needs. It reviews key regulations at the introductory level, noting recent developments and common errors.

Why?
Operations personnel need a basic understanding of compliance requirements to:

maintain “current” status on recent developments,
avoid violations and
establish the concept that “compliance” is a basic job responsibility, not an “add-on” to everyday responsibilities.

Attendees receive a 100-page manual that will become their compliance handbook following the program.

Seminar Topics
Attendees Learn

Coverage and exemption rules,
Disclosure requirements,
Recent developments,
Common errors and
Potential liability.

Coverage Includes

NOW and MMDA accounts (Regulation D)
Expedited Funds Availability Act (Regulation CC )
Electronic Funds Transfer Act (Regulation E)
Truth in Savings Act
Right to Financial Privacy Act
Privacy Provisions (Regulation P)
If the changes to Regulation CC have been implemented, they will be a focal point of this seminar

Who Should Attend
The program is designed for operations and contact personnel; content is presented at the basic level.

Meet Your Presenter
Ken Golliher is a principal with Pegasus Educational Services, LLC, a training firm headquartered in Louisville, Kentucky. He is an experienced banker with a unique ability to reduce complex legal concepts to plain English. He has explained the "why" and "how" of regulations to thousands of financial institution personnel and examiners. Ken's banking career began in 1972 and includes serving as a teller, commercial operations manager and as trust department legal counsel in a state and a national bank. For ten years he headed the education division of a regional consulting firm for financial institutions. He has served on the faculty of the LSU Graduate School of Banking, the OTS' Level I Compliance School and the FDIC's Advanced Consumer Protection school for examiners. He has presented seminars in more than 25 states and has served as an instructor at compliance schools sponsored by the Illinois, Indiana, Iowa, Georgia, Kansas, Kentucky, Nebraska, Oklahoma, Pennsylvania and Texas bankers associations. He is a member of the Society for Applied Learning Technology.

Fees
The following fees include the program, materials, lunch and refreshments:

$325 — IBA Members
$155 — Each Additional IBA Member
$650 — Non-Members

As of Jan. 1, 1994, only 50 percent of business food and beverage can be deducted. For tax purposes the cost of food and beverage for this program is $25.

The Agenda
8:30 a.m. Registration & Continental Breakfast
9:00 a.m. Program begins
12:00 noon Lunch (included)
1:00 p.m. Program resumes
4:00 p.m. Program adjourns

Location
Fort Wayne Marriott
305 E. Washington Center Road
Fort Wayne, IN 46825

The IBA Center for Professional Development is located on the westside of Indianapolis just off of I-465. From I-465 take the 38th Street West Exit (Exit 17). When you exit go west on 38th street. Turn north/right onto Eagle Creek Parkway and then east/right onto Parkdale Place. Our address is 6925 Parkdale Place, Indianapolis, IN 46254. Click here for a map and a list of local hotels. Dress is business casual.

WEBINAR: Dos & Don'ts of Signature Cards

Thu, 02 Feb 2012

Click Here for a Printable Brochure.

Webinar
Presented by Indiana Bankers Association
Thursday, January 2, 2012 - 11:00 a.m. - 1:00 p.m. EST

Program Content
Sometimes the simplest error or typo can create legal ownership, insurance and access issues for your accountholder. If you do not sign the signature card on a joint account, it is not insured by either the FDIC or NCUSIF. Or if you add notes to the cards or add signers after the fact, many times you can create liability for your financial institutions. When you open accounts, you are tempted to accommodate accountholder wishes and needs in ways that create liability for your financial institution. These do's and don'ts may save your financial institution thousands of dollars in the future. These 10 fundamental rules will keep your officers and your account representatives from creating liability and future losses on the deposit side of your organization.

Covered Topics

When small favors for customers can cost the financial institution big liability
Why you cannot give money to someone who has not signed the signature card
Why checks have to match accounts
When do you have to retype the signature card and when can it go with small changes
When does it matter which disclosures you give on new accounts?
Typos, whiteout, initialing and other issues that can cost the financial institution big time
The impact of lack of signatures on your contracts and how that affects insurance
When failure to read the contract and follow it can be significant-closing accounts, rights of offset, and other issues in the contract
How to set up signers, power of attorney's and other important fiduciary relationships so you won't confuse ownership
Common errors on ownership types and how that can create big problems on deceased accounts
Account stylings and taxpayer identification numbers-at $50 per error, how many can you afford?

Who Should Attend
New Account Representatives, Personal Bankers, Branch Managers, Branch Operations, Training and Customer Service Representatives.

Presenter - Deborah Crawford, gettechnical, inc.
Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Three Ways to Register
1. Live Webinar
The 2 hour LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number & pass code that will allow entrance to the seminar. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.

2. On-Demand Web Link
Can’t attend the live webinar? The ON-DEMAND WEB LINK is a recording of the live event including PowerPoint and class materials. This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

3. You can also purchase the On-Demand with an Audio CD and printed materials for $20 more.

4. Premiere Package
Includes the Live Webinar, the On-Demand Link and the CD

Registration Fee
Live Webinar
$255 Member Single Location $150 Each Additional Member Location
$510 Non-Member Single Location $300 Each Additional Non-Member Location

On-Demand Web Link
$255 Member $510 Non-Member

On-Demand Web Link with the CD & Printed Materials
$285 Member $570 Non-Member

Premiere Package - Live Webinar, On-Demand Link & CD Recording
$395 Member $790 Non-Member

Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Mitzi Christian at the Indiana Bankers Association at 317-387-9380 or e-mail her at mchristian@indianabankers.org.

WEBINAR: Lending to Non-Profit Organizations

Thu, 02 Feb 2012

Click Here for a Printable Brochure.

Webinar
Presented by Indiana Bankers Association
Thursday, January 2, 2012 - 2:00 p.m. - 4:30 p.m. EST

Program Content
Non-Profit Organizations ("NPOs") are common in the marketplace for most financial institutions and may comprise a noticeable portion of a financial institution's loan portfolio. NPOs can be grouped as being providers of a public benefit (museum, schools, hospital and civic groups) or provider of a mutual benefit (churches, trade or professional association, and clubs). Since the ultimate goal of an NPO is having resources sufficient enough to meet its objectives of providing a social service or need, cash is more important than profitability. As such, the skills required to understand and underwrite the risks involved in this type of lending is quite different from analyzing profit oriented organizations. For example, terminology commonly used to describe an NPO's operations and the accounts on the financial statements are unlike the terminology and accounts found on the financial statements of a traditional for profit organization. This course is designed to introduce participants to the various types of NPOs and present appropriate methods of analyzing and lending to these types of entities. It will highlight a Religious Organization; a Private School, and a Non-Profit Service Provider.

Covered Topics

Understanding the financial statement components of an NPO and their meaning
Understanding the layout of NPOs financial statements utilizing Statement of Financial Accounting Standard 117 (Financial Statements of Non-Profit Organizations)
Identifying the basic information required to analyze various types of NPOs and identifying risk factors commonly found in NPOs
Identifying key financial ratios utilized to analyze NPO and their respective interpretations
Structuring loans to NPOs in order to minimize the risks associated with this type of lending.

Who Should Attend
Commercial Loan Officers, Consumer Loan Officers, Senior Credit Officers, Loan Review Officers, Compliance Officer, Branch Managers, Credit Analysts, Loan Support Personnel

Presenter - Jeffery W. Johnson
Jeffery Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta. Most of his career has been spent in Credit Administration, Lending, Business Development, Loan Review, Management and Training & Development. He has managed loan portfolios representing a cross section of loan types including: Large Corporate, High Net Worth Individual, Middle Market Companies, Small Business, Real Estate and Non-Profit Organizations. Mr. Johnson is now a training professional in the financial industry by leading various seminars covering important topics relating to issues in financial institutions. He teaches actively for fifteen state banking associations in the United States, Risk Management Association (RMA) and individual financial institutions nationwide. He co-authored a training course entitled "Lending to Service and Other Professional Organizations" for RMA in 2001. Mr. Johnson earned a B.A. Degree in Accounting from Morehouse College in Atlanta; a MBA in Finance from John Carroll University in University Heights, Ohio; Banking diploma from Prochnow School of Banking at the University of Wisconsin and a Graduate Certificate in Bank Management from the Wharton School of Business at the University of Pennsylvania.

3. You can also purchase the On-Demand with an Audio CD and printed materials for $20 more.

On-Demand Web Link
$255 Member $510 Non-Member

On-Demand Web Link with the CD & Printed Materials
$285 Member $570 Non-Member

Premiere Package - Live Webinar, On-Demand Link & CD Recording
$395 Member $790 Non-Member

WEBINAR: Loan Stress Testing for Todays Banking Reality

Thu, 02 Feb 2012

Loan Stress Testing for Today's Banking Reality

Click Here for a PDF Brochure of this Webinar

Webinar presented by Indiana Bankers Association partnering with Financial Ed
Thursday, February 2, 2012 3:00 - 4:30 p.m. Eastern Time

Overview
The stress testing process significantly increases awareness of risk and the need for risk management principles. This presentation will assist community banks with understanding financial regulators’ expectations regarding stress testing.

Stress Testing of Individual Loans: Implicit in the financial statement analysis is an assumption that the borrower’s financial condition will remain the same or improve. Lessons learned from the current recession are that the economic conditions can change dramatically and that these assumptions will not be correct. Regulators want to see a stress testing process that analyzes the borrower’s ability to withstand adverse conditions.

Stress Testing Portfolio Segments: Stress testing explores the impact of an event (or combination of events) on the performance of various loan pools. It assists financial institutions with identifying and measuring the level of credit risk in different segments of their loan portfolio, including an estimation of the portfolio's susceptibility to deteriorating economic, market, and business conditions.

Highlights

Regulatory guidance on stress testing
Stress testing individual loans
During initial underwriting of a loan
Commercial loan annual reviews
Loan modifications and restructures
Watch/problem loans
Stress testing portfolio segments
Setting concentration limits
ASC 450 analysis for ALLL
Methodology
What can be done without purchasing a sensitivity mode?
Creating a reasonable scenario

Who Should Attend
This informative session is best suited for credit analysts, commercial loan officers, residential mortgage underwriters, and credit risk managers.

Presenter: S. Wayne Linder - Young & Associates, Inc.
A thirty-year banking veteran, Wayne Linder was formerly the CEO of a community bank. At Young & Associates, Inc., Wayne works as a lending and management consultant. He performs loan reviews, fair lending reviews, and regulatory compliance audits. He also facilitates strategic planning retreats; assists financial institutions under regulatory enforcement agreements; performs management and board of director assessments; and develops and implements written policies throughout all areas of the financial institution.

Three Registration Options
1. LIVE WEBINAR
The LIVE WEBINAR registration option allows you to have one telephone connection for the audio portion and one internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials will be sent prior to the broadcast along with hookup instructions. Your pin number, hookup instructions and handouts will be emailed to you. You will need the most current version of Adobe Acrobat Reader available free at www.adobe.com.

2. ON-DEMAND WEB LINK** AND FREE CD ROM*
Can’t attend the live webinar? The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Within 5 business days following the webinar, you will be provided with a web link that can be viewed anytime 24/7 for the next 6 months. This link will expire 6 months after the live program date. But there’s more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE

*CD Rom for PC use only

**All materials are subject to copyright and intended for your bank’s use only.

Registration Fee
Live Webinar
$255 Member $150 Additional Branch Member
$510 Non-Member $300 Additional Branch Non-Member

On-Demand Web Link **And Free CD ROM**
$255 Member $510 Non-Member

Both Live Webinar & On-Demand Web Link **(Includes Free CD-ROM)**
$375 Member $750 Non-Member

Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.

WEBINAR: Transform Your Sales Productivity

Fri, 03 Feb 2012

Transform Your Sales Productivity

Click Here for a PDF Brochure of this Webinar

Webinar presented by Indiana Bankers Association
Friday, February 3, 2012 10:00 a.m. - 11:30 p.m. Eastern Time

Overview
Are you generating the sales you should at the retail and commercial levels? Do you have an effective sales process? Is your sales team efficient and effective? This thought provoking and entertaining webinar shares the latest data, tactics, and strategies to ensure that you maximize every opportunity that you encounter through your sales operation, and drive the most revenue from both sales and marketing of your bank and its services.

Highlights

Developing sales productivity benchmarks
Measuring your productivity
Developing an action plan to improve productivity levels
Providing your sales team with objective data on performance
Examining staffing levels
Should we target small or medium sized businesses?
Utilizing best practices in your bank
Where do customers and prospects get bogged down and get them to a close
Assisting the lesser performers
Maximizing selling time for your team

Who Should Attend
Bank presidents, senior and executive vice presidents, vice presidents of retail or commercial lending, senior lenders, and any other bankers who lead the sales efforts in a community bank.

Presenter: Duane F. Sobecki
Duane F. Sobecki is CEO of Focused Results LLC, a sales strategy firm. A renowned authority in business development and strategic market segmentation, Mr. Sobecki provides actionable strategic sales, marketing, and planning strategies to financial service corporations, health care organizations, schools and universities. Before working at Focused Results, Mr. Sobecki was Director of Business Development and one of the founders of the Financial Services Institute at the University of Indianapolis, a bank, credit union, and insurance education and research center. Mr. Sobecki holds a BS in Business from Indiana University and is a certified management planner. A charismatic speaker, Mr. Sobecki has led seminars and workshops on sales and marketing, and management at numerous universities and corporations.

2. CD ROM
Can’t attend the live webinar? The CD ROM includes the original audio/visual presentation, the question and answer sessions, & the handouts. We even provide the presenter’s email address so you may ask follow-up questions. Use the CD as an “off-the-shelf” training program for those that could not attend the live seminar and for future training.

3. PREMIERE PACKAGE
Includes options 1 and 2 above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE

*CD Rom for PC use only

**All materials are subject to copyright and intended for your bank’s use only.

Registration Fee
Live Webinar
$255 Member
$510 Non-Member

CD ROM
$255 Member $510 Non-Member

Premiere Package
$375 Member $750 Non-Member

Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.

WEBINAR: Understanding the New Federal Bankruptcy Procedures and Forms Line by Line

Fri, 03 Feb 2012

Understanding the New Federal Bankruptcy Procedures & Forms Line-by-Line

Click Here for a PDF Brochure of this Webinar

Webinar presented by Indiana Bankers Association partnering with Financial Ed
Friday, February 3, 2012 11:00 a.m. - 12:30 p.m. Eastern Time

Overview
Four new official Federal Bankruptcy Forms became effective on December 1, 2011: Proof of Claim, Mortgage Proof of Claim Attachment, Notice of Mortgage Payment Change, & Notice of Post petition Mortgage Fees, Expenses, & Charges.

Has your bank been trained on the new federal bankruptcy changes that became effective on December 1, 2011? These changes apply to virtually all bankruptcy filings, and the Bankruptcy Court is authorized to impose sanctions against a creditor that fails to comply with these new requirements. For example, the Proof of Claim form has been expanded to require additional supporting information to be filed. This new Proof of Claim form must be used for all bankruptcies, not just Chapter 13.

For Chapter 13 bankruptcies, the new rules permit the debtor to cure defaults and maintain the home mortgage payments over the course of the debtor’s plan. If any changes are made to post-petition mortgage payments (i.e., interest rate change or escrow account adjustment), a special notice form must be provided by the bank to the debtor, debtor’s counsel, and the bankruptcy trustee no later than 21 days before the new payment amount becomes effective. Also, if any fees, expenses, or charges are incurred post-petition, which constitute a lien on the debtor’s residence, the bank must provide a special notice form to the debtor, debtor’s counsel, and the bankruptcy trustee within 180 days. All of the important new bankruptcy changes will be discussed in this informative webinar.

Highlights

Line-by-line review of the new Proof of Claim form (official form #10)
Explanation of the additional supporting information that must be filed with all Proof of Claim forms
Line-by-line review of Mortgage Proof of Claim Attachment (official form #10A)
Explanation of new requirements in Chapter 13 bankruptcies
Line-by-line review of Notice of Mortgage Payment Change (official form #10S1)
Line-by-line review of Notice of Postpetition Mortgage Fees, Expenses, and Charges (official form #10S2)
Deadlines for the bank to respond to the bankruptcy trustee’s notice of final cure

Who Should Attend
This informative session is useful for lending staff, workout personnel, collection personnel, managers, compliance officers, attorneys, and anyone else that deals with the bankruptcy process.

Presenter: Elizabeth Fast, JD & CPA, Bankers Choice
Elizabeth Fast, Esq. is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas & her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree & she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, & Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.publications.

3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE

*CD Rom for PC use only

**All materials are subject to copyright and intended for your bank’s use only.

Registration Fee
Live Webinar
$255 Member $150 Additional Branch Member
$510 Non-Member $300 Additional Branch Non-Member

On-Demand Web Link **And Free CD ROM**
$255 Member $510 Non-Member

Both Live Webinar & On-Demand Web Link **(Includes Free CD-ROM)**
$375 Member $750 Non-Member

Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.

AIB Analyzing Bank Performance

Mon, 06 Feb 2012

Analyzing Bank Performance
7 week Online course

Member Price w/Textbook: $780
Nonmember Price w/Textbook: $1010
Member Price w/oTextbook: $645
Nonmember Price w/oTextbook: $875

General Information on Online Courses
Questions? Contact Susan Clark at the IBA at 317/387-9380.

Course Length: 7 weeks
Course Credits: AIB: 2.0

Course Description: Analyzing Bank Performance provides participants with all of the tools needed to analyze their bank's financial performance. During this class, participants will analyze their own bank's performance. Audience: This course is designed for junior-level bank officers all the way up through CEOs who need the analytical tools to analyze their bank's performance. Learning Objectives: After successfully completing this program, you will be able to:

Identify the key balance sheet and income items for a bank
Use the Uniform Bank Performance Report to analyze their bank's performance over time and compare that with other banks
Identify the major factors affecting bank performance
Analyze the profitability of various lines of business within the bank using a variety of measures
Utilize the concepts of economic value added and the balanced scorecard in assessing their bank's performance
Identify the key drivers on non-interest income and non-interest expense and various strategies for managing them
Evaluate customer profitability within the bank

Note: Because of the rigorous nature of this course, there will be two (2) opportunities during the eight (8) weeks to ask questions of the instructor during pre-scheduled class conference calls. Participants who are unable to participate during these conference calls will have online access to the questions and answers after the call.

Textbook: Bank Management, 7th Edition, by Timothy W. Koch and S. Scott MacDonald, Thomson Learning 2009 is the required textbook and will be provided to participants. However, if you already have a copy of the textbook, you need not request another one.

Prerequisites: Participants should have previously taken a basic accounting course and must have experience using Microsoft Excel.

AIB Analyzing Financial Statements

Mon, 06 Feb 2012

Analyzing Financial Statements
16 week Online course

Registration Deadline is one week prior to start date

Member Price: $520
Nonmember Price: $640
General Information on Online Courses
Questions? Contact Susan Clark at the IBA at 317/ 387-9380.

Recommended Prerequisite: Financial Accounting

Audience:
Commercial loan officers, credit analysts and trainees who have a basic knowledge of accounting principles and practices, and a familiarity with the commercial lending process.

Course Description:
A practical introduction to financial analysis from the viewpoint of the commercial loan officer, this course provides the skills needed to effectively assess a borrower’s ability to repay loans.

Learning Objectives:

Relate how a company’s type of business, legal structure, size, and management strategies affect the way a lender conducts financial analysis
Analyze income statements, balance sheets, and pro-forma statements
Calculate key financial ratios and use them to compare a company’s performance with that of the company’s industry
Determine when a funds flow statement is required
Construct and analyze long-run, multiple-year forecasts of income statements and balance sheets
Construct and interpret a cash budget
Use advanced analytical techniques: sensitivity analysis, sustainable growth, working investment analysis, break-even analysis, and operating leverage.
Construct and interpret a cash budget.

Textbook: Analyzing Financial Statements, 7th edition, American Bankers Association, 2007

AIB Credit: 3 ; ICB 45 (CLBB)
ACE College Credit Recommendation: In a lower division baccalaureate/associate degree category, 3 semester hours in Finance or Accounting

Indiana Bankers Association

2012 Branch Management Series (Indy)

Branch Management Series - Session 1: The Branch Manager as Regulaory and Operational Leader

2012 Deposit Compliance Fundamentals (Fort Wayne)

WEBINAR: Dos & Don'ts of Signature Cards

WEBINAR: Lending to Non-Profit Organizations

WEBINAR: Loan Stress Testing for Todays Banking Reality

WEBINAR: Transform Your Sales Productivity

WEBINAR: Understanding the New Federal Bankruptcy Procedures and Forms Line by Line

AIB Analyzing Bank Performance

Analyzing Bank Performance 7 week Online course

Member Price w/Textbook: $780 Nonmember Price w/Textbook: $1010 Member Price w/oTextbook: $645 Nonmember Price w/oTextbook: $875 General Information on Online Courses Questions? Contact Susan Clark at the IBA at 317/387-9380.

AIB Analyzing Financial Statements

Analyzing Bank Performance
7 week Online course

Member Price w/Textbook: $780
Nonmember Price w/Textbook: $1010
Member Price w/oTextbook: $645
Nonmember Price w/oTextbook: $875

General Information on Online Courses
Questions? Contact Susan Clark at the IBA at 317/387-9380.